We’re not saying we’ve seen it all, but we have seen a lot. IT solutions are our business, and we bring a lot to the table to make technology work for your organization including:
Fine-Tune Your Technology and Support Success at Every Turn.
You wouldn’t drive your car for thousands of miles on end without servicing it, right? Well, if you want your technology to work with you towards your goals, it needs the same treatment. Without proactive maintenance, you’ll experience technology issues including downtime, loss of revenue and an endless number of IT-related headaches. This is where TecCare comes in.
With SynoForce managed IT services, you can avoid downtime and feel confident knowing that we’re monitoring your systems 24/7. We work tirelessly to identify any issues before they cause problems and make sure that you experience as few IT interruptions as possible. You’ll even know exactly how much you’re going to pay each month instead of doing guesswork based on how much we’ve helped you. Don’t wait for an IT problem to slow you down. Take advantage of our managed IT services today, and experience an optimized infrastructure.
Comprehensive IT Capabilities
Help Desk
On call remote help whenever you need it with guaranteed response times. Remote
support
ensure issues can be addressed quickly so there is little or no impact to
productivity.
User Management
Hassle free onboarding and offboard of users as needed. This includes tasks such as setting up new user accounts, removing old ones, permission changes and password management.
Monitoring
We use our monitoring tools to ensure consistent uptime. This keeps business
productivity
at its peak, whilst ensuring no risk of financial loss due to systems being
down.
Proactive Support
We provide regular assessment of hardware. This highlights which systems are due for replacement before they fail or result in unnecessary downtime. Network weaknesses are also checked on a regular basis to ensure vulnerabilities are fixed before cybercriminals get a chance. By detecting issues at an early stage, disasters can be prevented.
CIO Services
When you partner with us, we act as you virtual CIO. We help you to implement and manage the best technologies to meet your business objectives. We will align technology with your business, help you with business direction, give you regular updates on new products, and spot opportunities for process and system improvements.
Security and Compliance
Compliance with relevant regulations is also a vital role of your IT partner. The need for data security is more important than ever, so you need to know your data is secure and safe from hacking, data theft and ransomware. We install next generation protection on all endpoints, and we make sure firewalls are in place.
Documentation
Detailed notes and diagrams of systems, network configurations, passwords, licencing, and guides for specific setups. This will ensure efficiency of ongoing support and maintenance.
Spam Filtering
Whether you host your email server in the cloud or in-house, we provide spam, phishing and antivirus protection for all of your email users to eliminate any chances of social engineering attacks.
Networking
Our network engineers design and deploy firewalls, switches Wi-Fi access points to
your
needs, and we will monitor your network 24/7 to ensure consistent uptime and
performance.
We’re also easy to work with
Our process is simple:
01
You noticed something's wrong
In most cases, we will find and fix issues before users have a chance to notice them, but
sometimes, users may come across an issue first.
02
You contact us
Contacting us is easy, you can click on the icon on your computer, email us at
support@synoforce.com or call us at (949) 676-0040 . A ticket is created and
assigned to your dedicated technician.
03
We fix it
A dedicated technician will investigate and fix issue as soon as possible. If the issue is preventing you from doing your job, it will be worked on immediately. Otherwise, it will be worked on at your convenience to reduce productivity loss.
Popular Technology Solutions
We’re not saying we’ve seen it all, but we have seen a lot. IT solutions are our business. Here is what we bring to the table:
Managed IT Services
Expand your technical resources without breaking your budget with our full stack of remote and on-site IT support.
Cyber Security
Put your mind at ease with advanced threat detection, risk prevention and a solid data recovery plan.
Backup & Recovery
Keep your proprietary business data safe with fully manged backups and a business continuity plan in case of disaster.
Cloud Solutions
Streamline business processes, simplify team communications and demystify file sharing with productive cloud services.
IT Consulting
Use the expertise and deep tech background of the best minds at SynoForce to create a comprehensive IT strategy.
VoIP Phone Solutions
Our state-of-the-art data centers provide the best hosting environment for your phone system with always-on reliability.
